Got My Zelda Sountrack, The Hard Way!

Seeing as people in Europe are finally getting their Zelda soundtracks, are they wondering if North American gamers had an easier time obtaining their copy of the soundtrack? That would be a NO! One fan in particular, had a tough time getting it. Ok, the fan was me and my situation needs to be heard to show that even the toughest situation can be fixed somehow. Buckle up, it’s going to be a bumpy ride!

So where to begin, at the beginning of course! The night before was rough because I was working security at the New Meadowlands Stadium during a soccer game between Mexico and Guatemala so it wasn’t a fun night. I got home late and knew I wanted to get up early and out the door to pick up my copy of Ocarina of Time, so I slept a little less than I usually do. Another pain to add to this list is that the county I live in doesn’t allow stores to be open on Sunday so I had to travel a little bit to get my copy that I wanted on Sunday just because of this soundtrack. I like listening to video game music and if that makes me “weird” I’m OK with that. I brought my 3DS with me to try to get some Street-Pass Miis and didn’t get a single one. Keeping track of problems I had to deal with. Trust me, it gets better. A woman was ahead of me asking about transferring data from one Xbox to another and then there’s me, thinking in my head “Come on man, the CD is limited and I want one, BADLY.” After that, everything at the store went off without a hitch and I was on my way home to register my game. Spoiler alert, more problems ahead.

I went up to my computer, with my copy of Ocarina of Time 3D and unwrapped  it and got the Club Nintendo code out of the box. I registered my game and answered that dumb survey thing Nintendo has on their site to track what games I’m buying and here is where all the fun starts. I finished my registration and I know that after I finish the registration, the link to order the 25th anniversary soundtrack is supposed to come up on my screen and lead me to the instructions on how to order it. Never came up. At this point, I’m thinking “what’s going on, where is the link?” So the paranoia sets in and I jump online to see if anyone else is having this problem. I check out a message board on a European Nintendo site and it says a ton of people missed the boat on the CD. Now I’m starting to freak out so I did what I always end up doing when I have trouble with Club Nintendo, send an email. I ended up sending two emails to Club Nintendo to try to get this situation taken care of and then my brother comes into the room  and asks “could they be out of them?” and “How long did it take you to get home with the game?” It was about a half hour after the store opened( opened at 10am) and I thought how could they be out already, the offer only started early today. After a few minuets of waiting for the link to pop up, I did something that I don’t normally do and didn’t expect much to come from, I called Nintendo of America for help. That was the smartest thing I did all day and my brother suggested it.

On to the phone I go, not expecting to get the help I actually got, and got the recording that said that all help is busy at this time and to call back and that’s exactly what I did a few minutes later. I actually got through to a person to answer my question after a long time of being on hold but at least the “on hold” music was the start screen from Mario 64 so I didn’t mind being on hold. Twenty minutes of being on hold led to my first “human contact” and I asked if they were out of the CD and if there was anything that could be done to get the CD. The guy directed me to more help for the situation and more “on hold” time with more Mario 64 music. A few minutes later, I was talking to a nice woman who was eager to help me. I explained my situation to her and she took my information down and ordered the soundtrack for me. I never expected that to happen. Hell, I never expected to get through to anyone on the Nintendo hot-line. Wonder if the hot-line is a red phone like batman uses? She said I would be getting it in a few weeks and I got my confirmation email and confirmation on the Club Nintendo site. The next day, Nintendo announced they were extending the deadline to get the CD. I know if I didn’t do what I did, I wouldn’t have ordered the CD. This type of thing always happens to me. So, it just goes to show you, if the site gives a hot-line number, some people on the other end actually know what’s going on and how to deal with situations just like mine.

So maybe there weren’t as many problems as I thought but it seemed like everything was going against me. When they say “supplies limited” you know that you have to get it done as soon as possible and when something happens to throw a wrench in the works, it could be the thing that keeps you from getting what you really want. With Europe getting their soundtracks and the tough time they had, this shows that North America had just as many problems, just without the online “sold out” rumors.

4 Responses to “Got My Zelda Sountrack, The Hard Way!”
  1. nintymadden says:

    Brilliant! Not so brilliant with all the trouble you had to go through though! But glad it was sorted! 😀


    • Steve T. says:

      thanks. To be honest, I never expected them to do anything like that and I was very hesitant to call. I never thought I would get any human to talk to but the few times I have had to call them, they have been very helpful and nice. Hopefully I won’t have to call again, but if I do, they know what they’re doing.


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